Quick Order Entry Support Home Page

Support Response Policy:

Our support policy is to respond to every issue with 24 hours. 

Contact Information:

Hours:  M-F 8-5 (Mountain Time)
Phone: 303-859-0360
Email:  support@thekitchenpond.com

Links to Support Areas:  
(All documents are in Adobe Reader .pdf files - Click here to install Adobe Reader , videos are in Adobe Macromedia Flash. Click here to install Adobe Flash )

• Download Software
• Update Software
• Installation
• Maintenance
• Issues
  • "No foreign application responded to a DDE initiate"
  • "Unable to connect to the license server."
  • "Data provider or other service returned an E_FAIL Status"
  • Crystal Report File Registration Conflict with 2020
  • 505 License Error